Privacy Policy
Last updated: April 9, 2026
1. Who We Are
LatinaUGC ("we", "us", "our") is a marketplace platform that connects brands with Latin creators for authentic user-generated content (UGC) video reactions. This privacy policy explains how we collect, use, and protect your personal information when you use our website at latinaugc.com and related services.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and profile information. If you sign in with Google, we receive your name, email, and profile picture from Google.
Waitlist Information
When you join our waitlist, we collect your email address and whether you are interested as a brand or creator.
Creator Information
If you apply as a creator, we additionally collect your display name, bio, languages spoken, sample video URLs, and payout information (PayPal email or bank transfer details).
Usage Data
We automatically collect information about how you interact with our service, including pages visited, browser type, and IP address. We use cookies for authentication and language preferences.
3. How We Use Your Information
- To provide and maintain our platform
- To process orders and payments
- To communicate with you about your account, orders, and platform updates
- To send waitlist updates and marketing emails (you can unsubscribe anytime)
- To process creator applications and payouts
- To improve our services and user experience
- To prevent fraud and ensure platform security
4. Information Sharing
We do not sell your personal information. We may share data with:
- Payment processors — to process transactions and creator payouts
- Email service providers — to send transactional and marketing emails (Resend)
- Cloud infrastructure providers — to host and deliver our services (Hetzner, Cloudflare)
- Authentication providers — when you choose to sign in with Google
5. Data Storage and Security
Your data is stored on secure servers in the European Union (Hetzner, Germany). We use encryption in transit (TLS/SSL) and follow industry best practices to protect your information. Video content is stored on Cloudflare R2 with access controls.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Export your data in a portable format
- Object to processing of your data
To exercise any of these rights, contact us at hi@latinaugc.com.
7. Cookies
We use the following cookies:
- Authentication cookies — to keep you signed in
- Language preference — to remember your selected language (PARAGLIDE_LOCALE)
We do not use third-party tracking or advertising cookies.
8. Children
Our service is not directed at children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our website.
10. Contact
If you have questions about this privacy policy, contact us at: